Privacy Policy
Effective Date: October 07, 2025
Unka Go ("we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services.
1. Information We Collect
- Personal Information: Name, phone number, email address, and payment details.
- Location Data: Real-time location for ride pickups, deliveries, and tracking.
- Usage Data: App interactions, preferences, and device details.
- Transaction Data: Ride history, food orders, and delivery records.
2. How We Use Your Information
- Provide taxi rides, food delivery, and parcel services.
- Improve and personalize user experience.
- Ensure safety and verify drivers/partners.
- Process payments and send receipts.
- Send important notifications.
- Comply with legal requirements.
3. Sharing of Information
We do not sell your data. We may share with:
- Drivers and Delivery Partners for fulfilling requests.
- Service Providers (payments, SMS/email, customer support).
- Legal Authorities when required by law.
4. Data Security
We use encryption and security measures to protect your information from unauthorized access, loss, or misuse.
5. Your Choices
- Update or delete your account information in the app.
- Control location sharing via device settings.
- Opt out of promotional messages.
6. Children’s Privacy
Unka Go is not intended for children under 13. We do not knowingly collect data from children.
7. Changes to this Policy
We may update this Privacy Policy. Updates will be reflected with a new “Effective Date.” Continued use of the app means you accept the changes.
8. Contact Us
If you have any questions or concerns:
- Email: developer.unka@gmail.com
- Phone: +260 978 817 141
- Address: Lusaka, Zambia